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      Extended Warranty

      It covers the elite

      The Warranty states that if Elite found defective in quality, material or not in compliance with the applicable Specifications and has in fact failed under regular use on or before the expiration of the warranty period of eleven months. We will replace it with New Elite. We will also give you a new device to cover the period of tracker exchange so that you will not be out of your security net.
      In the case of tracker theft or loss, we will give you a new Mate on factory price.

      Warranty

      Standard

      OurGuard Mate is covered under Standard warranty.

      The standard warranty says that If OurGuard Mate found defective in quality, material or not in compliance with the applicable Specifications and has in fact failed under regular use on or before the expiration of the warranty period of eleven months. We will respond to replace it without charge with the new Mate. 

      Also, In case of theft or loss of your tracker, We will help you to locate and find who is currently using the tracker. 

      Warranty Details

      HOW WE MADE IT HACK PROOF?

      We have chosen the SMS as a communication medium between device and application. SMS are old and proven technology and since they are just packets and don’t travel on the internet, this makes them almost hack proof.

      We lost to Apple Iphone

      We found that SMS are the best suited communication media to achieve our goals like affordable, secure, always working and not dependent on internet.but Apple IPhone doesn't allow it's Apps to send the SMS. So we had to abandon the IPhone App.

      We lost to Apple Iphone

      We found that SMS are the best suited communication media to achieve our goals like affordable, secure, always working and not dependent on internet.but Apple IPhone doesn't allow it's Apps to send the SMS. So we had to abandon the IPhone App.