The standard warranty says that If OurGuard Mate found defective in quality, material or not in compliance with the applicable Specifications and has in fact failed under regular use on or before the expiration of the warranty period of eleven months. We will respond to replace it without charge with the new Mate.
Also, In case of theft or loss of your tracker, We will help you to locate and find who is currently using the tracker.
We have chosen the SMS as a communication medium between device and application. SMS are old and proven technology and since they are just packets and don’t travel on the internet, this makes them almost hack proof.